Front Desk Assistant Manager

Job Title: Front Desk Assistant Manager

Job Summary: This position is responsible for the front desk, facility management, club cleanliness and customer service. The operations manager is tasked with running the facility and provides customer service support to the club members and guests.

Essential Duties & Responsibilities:

Front Desk Operation and Customer Service [60% of time]

  • Managing the operations of the front desk and front desk staff.
  • Assisting and directing members/guests
  • Management of food and beverage service and sales.
  • Responsible for service related administrative duties.
  • Lost and Found Management.
  • Payment management and POS

Facility Management [30% of time]

  • Managing the facility and the cleaning staff
  • Keep the facility clean and well maintained.
  • Perform safety checks during the shift to ensure club is secured and safe.
  • Daily checks on all areas of the facility.
  • Record equipment, facility, and janitorial issues on the maintenance Logs.
  • Manage supplies.
  • Other duties as assigned

Administrative [10% of time]

  • Read and be familiar with all club communications
  • Compliance management. (waivers, certifications etc)
  • Fill out Front Desk Planner and other duties associated with Planner.
  • Other duties as assigned

Qualifications and Requirements:

  • Strong customer service skills
  • Strong communication skills both oral and written
  • Organization skills, Attention to detail
  • High School Diploma or GED required,Associates Degree preferred
  • Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED)certification from approved organization (within 60 days of employment)
  • Frequently required to lift and/or move heavy objects
  • Enjoy working with people, smile and be welcoming.
  • Weekends and evenings required
  • Mon-Fri 330pm-11pm, Sat 8am-4pm or 3-11pm, Sun 10am-6pm
  • 16-24 Hrs per week, one week day plus rotating Fri, Sat, Sun, Mon shifts

Job Type: Part-time

Salary: $10.00 to $14.00 /hour

Job Type: Part-time


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